LEGAL REFERENCE

Your data stays yours at dewilotre

We've built our privacy framework around the way Indonesia plays. Your account, payment history and personal details are encrypted and stored securely. When you deposit via DANA, OVO...

Account SecurityPayment EncryptionData TransparencyIndonesia CompliantNo Third-Party Sale
dewilotre Your data stays yours at dewilotre

Privacy Policy Framework

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Inquiries & Data Requests

Email Support Contact our data team at [email protected] with any...
In-Account Portal Log in and visit Settings > Privacy &...
Live Chat Support Our support team can walk you through privacy...
REVIEW SIGNALS

Why Your Privacy Matters to Us

End-to-End Encryption

All data in transit uses TLS 1.3. Your DANA, OVO, GoPay and QRIS details never appear in plaintext on our servers — only hashed references tied to your account.

No Cookie Tracking

We use session cookies only for login persistence and fraud detection. We do not plant tracking pixels, retargeting codes or analytics cookies that follow you across the web.

Annual Security Audit

Every year an independent firm tests our systems for vulnerabilities. Results inform our encryption roadmap and access controls for payment and account data.

Transparent Logs

You can see a timestamped list of every login, deposit, withdrawal and settings change in your account activity feed. Nothing is hidden.

GDPR-Ready Data Export

Request a complete download of your profile, transaction history and communication logs in CSV format within 30 days of your request.

Indonesia-First Compliance

We comply with OJK and Bank Indonesia guidance on financial data handling. Payment records are kept on Indonesian soil or redundant servers in Southeast Asia only.

Our Privacy Stance vs Industry Defaults

Data StorageWe store account data in Indonesia-region servers with automated backups. No data is sold to marketing agencies or held indefinitely after account closure.
Payment TokenizationDANA, OVO, GoPay and QRIS payments are tokenized. We never store your full payment instrument details — only the token your e-wallet or bank provider issues.
Cookie PolicySession cookies only — no advertising pixels, no retargeting, no cross-site tracking. Third-party integrations are audit-logged and disclosed in this policy.
Right to DeletionClose your account and we delete core identifiers within 30 days. Historical transaction records stay for tax and fraud prevention but are anonymized after two years.
Breach NotificationAny security incident affecting your account data triggers notification within 72 hours via email and in-app alert, plus a full incident report.
Child SafetyWe use age-verification APIs at signup. Anyone under 18 cannot deposit, play or see betting odds. Accounts flagged as underage are permanently closed.
Third-Party DisclosureWe share data only with essential partners: payment processors, fraud detection services and legal authorities where law requires. No marketing partners ever.

What Our Privacy Policy Covers

Account Verification

We collect name, email, phone and identity document during signup to meet anti-money-laundering standards. This data is encrypted and held only as long as your account is active.

Deposit & Withdrawal Records

Every DANA, OVO, GoPay and QRIS transaction is logged with timestamp and amount. You own a permanent view of your full history; we never delete it from your account dashboard.

Game & Betting History

Your slot plays, live table sessions and sportsbook wagers are stored for dispute resolution and responsible-play audits. You can export this data anytime.

Device & IP Logging

We log your device ID and IP address at each login to spot unauthorized access. You can see all active sessions and force logout from unknown devices in Settings.

Communication Records

Emails, chat transcripts and support tickets are kept for two years. You can request a download of all correspondence with our team.

Fraud & Risk Flags

If we flag suspicious activity, you'll see a note in your account. We explain the reason and let you dispute it. No account closure happens without a clear disclosure.

Frequently Asked Privacy Questions

No. We never sell your personal information, deposit history or game activity to marketing firms, data brokers or third parties. Your data stays within dewilotre and our essential payment and fraud-prevention partners only.

We use tokenization: your e-wallet or bank never shares raw credentials with us. You see only a masked reference. All payment data travels encrypted and is stored separately from your account profile.

Yes. Log in, go to Settings > Privacy & Data, and select Export. You'll receive a CSV file with all transactions, bets, logins and support tickets within 24 hours via email.

Core identifiers (name, email, phone) are deleted within 30 days of closure. Transaction records stay for two years for tax and fraud audit, then are anonymized. You can request immediate deletion via [email protected].

No. We use session cookies only to keep you logged in. We do not plant retargeting pixels, analytics trackers or advertising cookies. You won't see ads following you after leaving dewilotre.

We notify you via email and in-app alert within 72 hours of discovery. You'll receive a full incident report, recommended security steps and access to free credit monitoring if needed.

An independent security firm audits our systems annually. We test encryption, access controls and data storage. Results are available to you upon request via our support team.